Explore South Africa on the tour of a lifetime! This 16 Day Tour includes full-service flights, 13 Nights’ accommodation and breakfast throughout the tour, plus a deluxe coach, transfers, sightseeing and entrance fees, and English-speaking tour leader – with you the whole way. As part of this holiday package, your full Garden Route Tour will have you in awe among a wealth of natural wonders like lush forests, tranquil lagoons and lakes and, with overnight stays included, you will soon see the beautiful eastern coastline in a new light. Look out for the Big 5 on your private game reserve safari, feel the adrenaline rise during your 3-night stay in the Kruger National Park region. Finally, be amazed by the spectacular scenery on the Panorama Route Tour. These incredible activities and more – included in your Bonus Value – will have you well and truly in love with South Africa!

DEPOSIT

• Deposit is $2,100pp*
• Deposit is non-refundable

Balance is due 120 days before departure

SINGLE SUPPLEMENT PRICE

• Single supplement available for just $1105 per person

• Tipping: AUD$3-5 per person per day for both driver and tour leader is appropriate
• Visas (Australian passport holders do not require a visa. Note, New Zealand passport holders and other nationalities may require a tourist visa.
• Travel insurance – mandatory. Remember to ask your travel consultant for travel insurance options

PRE/POST ACCOMMODATION

• Arrive early in Cape Town: extra nights stay from $180 per room, per night
• Stay back in Johannesburg: extra nights stay from $210 per room, per night

FLIGHT UPGRADE

• $6299 per person

South African Airways, Singapore Airlines, Qantas or similar, subject to availability
Business class upgrade applies to international long-haul sectors only and is subject to limited availability. Business class may not be available on all carriers

EARLY ARRIVAL/STAY BEHIND BREAK FEE

• $150 per person plus airfare difference.

If I want to travel on a particular date but am not ready to provide full payment yet, can the booking be held for me until I am ready to pay in full?

Unfortunately, due to limited availability and high demand for these exclusive packages, we are unable to hold any bookings without payment.

What is included in the deal?

All inclusions and exclusive bonuses for the deal can be located under ‘Package’ section.

How many people can sleep in a room?

All room types generally cater for up to 2 adults. Extra beds may be available on request*.

*Fees, terms & conditions apply, please refer to resort information.

How do I make a booking once I have purchased a My Holiday voucher?

Customers will need to contact the My Holiday team. When you contact us to make your booking, we will endeavour to book and confirm all components of your package within 72 hours of receiving your booking details. Should we not be able to confirm any component, we will contact you with an alternative within 72 hours. For further details regarding the booking process please refer to our full Terms & Conditions (use the link at the bottom of this page).

Can I cancel or make changes to my booking?

Should you need to cancel for any reason once full payment is made, subject to clause 4 in the Terms & Conditions, you will not be entitled to any refund, including any extra purchases. Fees will apply should any amendments be required after booking your voucher (minimum fee of $100 per person). In addition to the amendment fees, any supplier terms and conditions will be applied. For full details regarding cancellation or amendments, please refer to our Terms & Conditions (use the link at the bottom of this page).

Can I purchase travel insurance through My Holiday?

Yes you can purchase travel insurance. Please call [ig_display_primary_phone_numer]. The Australian Government advises that all travelers obtain travel insurance prior to travel. The insurance should cover loss of deposit and other monies through cancellation, loss or damage to personal baggage and loss of money, medical expenses, additional expenses to cover hotel accommodation and repatriation costs to Australia should any services need to be extended or curtailed due to illness or other insurable risks. Our reservations team can provide you with general information about travel insurance at the time of booking. If you do not require travel insurance, you agree to provide written acknowledgement that a recommendation to obtain travel insurance has been made to you by us.

If I want to travel on a particular date but haven’t purchased a My Holiday voucher, can the booking/room be held for me until I have purchased the voucher?

No. Bookings/rooms cannot be held without voucher purchase.

What is the promotion availability?

Your booking is subject to the availability of the actual rooms provided by the resort for the My Holiday promotion. This allocation of rooms is well in excess of the rooms required to satisfy the offer, however, not all rooms available at the resort on any given day will be available to guests participating in the promotion offer. Please note that booking available rooms is on a First Come First Served basis.

Can I contact the resort directly to make a booking/redeem my voucher or check availability?

No. Bookings/voucher redemptions and availability checks must be made through My Holiday.

I haven’t received my My Holiday voucher yet. What do I do?

Please call the My Holiday team on [ig_display_primary_phone_numer].

Where can I find full terms and conditions for My Holiday?

Please click our Terms & Conditions link located at the bottom of this page.

PRICES

• All prices are subject to change and AUD per person twin-share unless otherwise specified.

DEPOSIT

• Deposit is $2,100 per person
• Deposit is non-refundable
• Final payment is required 120 days prior to departure

BOOKING & PASSPORTS

• A passport valid for 6 months beyond trip completion is a strict requirement of travel. It is your responsibility to ensure all information submitted on the booking form is exactly matched only to a valid passport, including full names and passport numbers. You are liable for all fees due to invalid passports or the provision of inaccurate, incomplete or outdated passport information.
• If your passport is expired or has insufficient validity, please submit your full name, gender and date of birth only, and submit “TBA” for passport number and expiry. Do not submit expired or invalid passport information. It is your
  responsibility to submit updated passport information accurately to Ignite Travel as soon as you receive it.
• Ignite Travel will use the information submitted on your booking form as the final source of truth to process your booking including issuing air, train and cruise tickets. You are solely liable for all reissue fees due to absent, inaccurate or outdated information.

VISA

• A tourist visa is not required for Australian passport holders travelling to South Africa. Note that New Zealanders and some other nationalities do require a tourist visa.
• Ignite Travel cannot be held liable for fees due to the absence of a valid visa.

BAGGAGE POLICY

• Each person is entitled to a strict maximum of one checked bag not exceeding 20kg, plus one carry-on bag not exceeding 7kg.
• You are strongly encouraged to pack lightly below these limits as you will be required to carry your own bag to and from coaches, hotels and trains.

FINAL DOCUMENTATION

• Electronic documentation including e-tickets are generally emailed within two weeks of departure of your core tour, irrespective of early departures, pre-tour extensions or stopovers.

FLIGHTS

• Surcharges apply for certain departure cities and note that flights may be via Sydney, Melbourne or Perth.
• Due to flight times and scheduling, some customers may be required to depart Australia the day before the advertised itinerary (day 0), and some customers may arrive in Australia the day before the advertised itinerary. The number of accommodation nights will not change.
• The default full service carrier included in your package will be provided when you receive your final documentation.
• Please contact your travel consultant at the time of booking to request quotes for premium economy and business class upgrades.
• All flights or airfare related fees and costs are due immediately upon confirmation.
• Payment or upgrades using frequent flyer points is not permitted.
• Pre-set airline meals can be requested at the time of booking (or no later than one month before departure) and is subject to availability.
• All flights may involve up to two transits in Australian or international connecting cities.
• No show of any flight will result in the automatic cancellation of all onward flights by the airline and rebooking will be at your own expense.

ITINERARY

• The itinerary and order may be adjusted as we see fit to ensure the smooth and safe operation of the tour.
• In the unusual event that a destination, sight or attraction is unavailable due to weather, local, seasonal, political or other constraints, it will be substituted with a similar alternative.
• The indicated length of trip includes time in flight and is subject to change depending on the prevailing flight schedule to be provided when you receive your final documentation. The number of accommodation nights will not change.
• Some flights may depart a day before or after the indicated itinerary.
• A reference to included entrance fees refers to admissions to the main site or attraction but may not include any secondary admissions inside the venue or optional programs marked as “not included”.

SEASONAL SURCHARGES

• Seasonal surcharges (denoted by an asterisk *) may apply to certain departure dates.

TIPPING

• Tipping for guides and drivers is recommended but not mandatory. AUD$3-5 per person per day for both driver and Tour Leader is appropriate.

HOTELS

• Reference hotels listed may be substituted with properties of a similar standard.
• Confirmed hotels will be provided when you receive your final documentation.
• All hotel ratings are self-rated according to local standards.
• All rooms are lead-in category or run of house unless otherwise stated.

CHILD POLICY

• This tour is not suitable for persons under 12 years old. Children over 12 must be accompanied by an adult and will pay full fare for all services.

GROUP SIZE

• Maximum 38 passengers (per vehicle).

OPTIONAL PROGRAMS

• Optional programs are special ‘money can’t buy’ local experiences or activities that you may add to your tour.
• Optional programs are payable directly to the tour guides in the local currency and cannot be prepaid.
• In the unusual event that some programs or venues may not be available due to weather, local, seasonal or political constraints, every effort will be made to provide a similar alternative.
• Some tours are subject to availability and require minimum numbers to operate.
• If alternative arrangements cannot be provided due to location or logistical constraints, non-participants must wait in the vicinity of the group until the conclusion of
• the program as per the guide’s directions.

BREAK FEE

• A ‘break fee’ for early arrival, stay behind or stopover is collected for any deviations from the set dates and group tickets.
• Transfers and hotels are not included for arrivals and departures outside of the set group arrangements.

TRANSFERS

• Group transfers are at designated times. Transfers outside group arrangements incur additional costs.

CURRENCY

• It is advisable to exchange some South African Raad (ZAR) before leaving home or on arrival at the International Airport. The local currency can be used for optional programs, meals, shopping and expenses of a personal nature.

CANCELLATION/REFUND POLICY

• All trip costs, fees and components are fully non-refundable at all times.
• Refunds are not provided for any unused trip component including flights, transfers, hotels, cruises, optional programs, attractions, etc.

COMPLAINTS POLICY

• All efforts must be made to resolve issues on tour with the tour leader. Formal complaints must be submitted in writing with substantiated evidence within 10 days of trip completion.

DIETARY

• Vegetarian meals are generally available on tour by pre-request. Please notify your guide of any special dietary requirements.
• Certain meal types can be requested for the flights at the time of booking, subject to availability.

FITNESS

• A moderate level of fitness is required for full days of brisk walking with intermittent breaks. You may encounter occasional flights of stairs at stations. This tour is not suitable for people requiring assistance or walking aid.

WEATHER

Cape Town & Garden Route:

• Cape Town is on the same latitude as Sydney, with comparable weather. Expect wet and cool winters, with dry and warm summers. The average temperature in Cape Town is a mild 17°C.

Johannesburg Area:

• Johannesburg has a subtropical highland climate. Summer, from October to April, has frequent cooling afternoon showers after sunny days. May to September (winter) have typically dry, sunny days and cold nights. Due to the city’s elevation, temperatures are mild with average maximum daytime temperature in January of 25.6°C and average maximum of approx 16°C in June.

PASSENGER INFOMATION CHANGES AND AMENDMENTS

• All amendments and changes are subject to a $150 fee per person, per change. Amendments and changes requested within 60 days of departure for travel will incur a $350 fee per person, per change.

All prices are per person twin-share unless otherwise stated and subject to revision without notice. Itineraries, airlines, hotels and ships are subject to availability and change.

Savings % is calculated on the maximum discount across all ex points.
Valued at price is based on the maximum price across all ex points.

*FROM PRICE. All prices below are in Australian Dollars and are based on per person twin share occupancy unless stated otherwise.

BUY BY 15 MARCH 2020 AND BOOK BY 15 APRIL 2020

Prices are correct at the time of publication, are twin share per person, may change without notice and subject to availability. Restrictions and conditions apply. See website for full terms, conditions and travel dates. Prices quoted are on sale until 15 MARCH 2020 unless otherwise stated or sold out prior. Seasonal surcharges and blackout dates may apply depending on date of travel

Additional fees, including surcharges and visa fees specific to your departure date may apply. Payments made by credit card will incur a surcharge. Advertised price includes any bonus nights. Please ask us for further details or visit our website at www.flightcentreexclusives.com.au. Flight Centre Exclusives provides holiday packages offered by Ignite Holidays Pty Ltd and is a subsidiary of Ignite Travel Group. ATAS Accreditation No. A10345.

~Approved applicants only. Fees, terms, conditions and minimum finance amounts apply, incl $99 Annual Fee charged on the account open date and annually on the anniversary of that date. Annual Fee must be paid in full within 90 days or it will attract interest. Minimum monthly repayment required. Interest, (charged at the Expired Promotional Rate) payable on outstanding balances after any Interest Free Period. See skyecard.com.au for current interest rates. Only available at Skye retail partners. Credit provided by FlexiCards Australia Pty Ltd ABN 31 099 651 877 Australian Credit Licence number 247415. FlexiCards Australia is a subsidiary of FlexiGroup Limited. Mastercard is a registered trademark, and the circles design is a trademark of Mastercard International Incorporated.